Privacy & Data Policy
Last Updated: May 2, 2020
Through this document, we wish to make you feel at ease while using our website, and not hesitate while sharing important information with us. We like to make you aware that by using our website you are agreeing to the collection of certain data.
Do feel free to contact us with your questions or concerns about privacy on this website.
2. INFORMATION THAT MAY BE COLLECTED FROM YOU
Kindly, note that we do not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). In case you make any purchases using your card or any electronic payment methods, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter do we have access to, or store, your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:
IP address, assigned to the computer which you use
The domain server through which you access our service
The type of computer you are using
The type of web browser you are using
While you are transacting on our website personally identifiable information collected about you may include:
First and last name
Contact details including phone numbers
Demographic profile (like your age, gender, occupation, education, address and durables owned)
Personal preferences and interests (such as books, movies, music and so on); and
Your opinion on services, products, features on our websites
You may terminate your account at any time by writing to us at customer_lg@Lilgoodness.com from the email ID you have used for creating your account login, and mentioning “Please close my scoolmeal.com account” in the subject line. We will disable access to your account within 2 working days of receiving your mail.
3. WHEN / HOW DO WE COLLECT THE INFORMATION
We will collect anonymous traffic information from you when you visit our website.
We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.) Upon registration users may receive communications from Lilgoodness.com and SCoolMeal.com (e.g. newsletters, updates). Even when you transact as a guest we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).
We use this information to contact you about our existing products and new launches.
When you purchase a product from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfill your requested service. You must provide contact information (such as name, email, and shipping address).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We are the sole owners of your information collected by us at different points on our Website.
4. HOW IS THE INFORMATION USED?
We use your contact information to send you:
Password reminder and registration confirmation.
Event based communications such as order information, invites to launch events, etc.
Note: We send users updates upon registration, and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
Improve personalized features on our websites to enhance your shopping experience.
To contact you for your account / profile related matters or any other reason as may be necessary.
To preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
Recognize your usage privileges to our website.- Administer and manage smooth functioning of our website by diagnosing problems.
Track your session and activities so that we can understand better how people use our website.
5. WHO DO WE SHARE YOUR INFORMATION WITH?
We do not share or rent your information with third parties except our agents.
We use the services of our enabling partners such as outside shipping companies and credit / debit card processing companies to process the payment for goods and services ordered from SCoolmeal.com website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:
Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
7. WHAT CHOICES ARE AVAILABLE TO YOU REGARDING COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION?
Our web servers automatically collect limited information about your computer connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our customers, to measure traffic within our website and let advertisers know the geographic locations from where our visitors come.
8. WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION FROM LOSS, MISUSE OR ALTERATION?
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on SCoolMeal.com, your ID and Password are required in order to access your profile information.
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that SCoolMeal.com will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
All information gathered on SCoolMeal.com is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.
9. POLICY UPDATES
We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
You can offer your views, suggestions, if any, by emailing us at customer_lg@Lilgoodness.com